Got questions? We've got answers

Frequently Asked Questions

Yes, and we are constantly expanding. Check the available cities when selecting your location on the map during booking

Absolutely. Tikana's dashboard is designed to manage multiple units simultaneously from one single place

Yes. All team members undergo thorough background checks and the necessary training. In the rare event of an exceptional issue, Tikana takes full responsibility

We accept all credit and debit cards, Google Pay, Apple Pay, and installment options via Tabby and Tamara

Yes. You can complete your booking as a guest by verifying via your phone number or email. Creating an account is optional, but it allows you to track all your bookings from one place

Yes, we offer three levels—Basic, Premium, and Luxury—provided by Tikana during the visit. Choose the level that suits you when booking

Yes, you can change the date as long as there are more than 24 hours remaining before the visit. Modifications can be made directly from the dashboard or via WhatsApp

We send you a link containing clear photos of every cleaned area immediately after the team leaves the premises. You will also find all photos saved in your dashboard for reference at any time